Privacy Policy

We may collect personal information that you voluntarily provide to us, including:

• —First and last name
• —Email address
• —Mobile or telephone number
• —Business or company information
• —Booking and appointment information
• —Billing and transaction information
• —Information submitted through website forms
• —Communications you send to us by email, phone, SMS, social media, or other channels
• —Information related to services you request from Content HQ Studios

We may also automatically collect certain technical information when you use our website, including IP address, browser type, device information, referring pages, pages visited, and similar website usage information.

We may use the information we collect to:

• —Provide and manage our studio, production, and related services
• —Schedule and confirm appointments or studio bookings
• —Respond to inquiries and customer service requests
• —Communicate regarding bookings, appointments, services, invoices, or account-related matters
• —Send SMS messages when you have provided the appropriate consent
• —Send promotional or marketing communications when permitted by law and with appropriate consent
• —Process payments and transactions
• —Improve our website, services, and customer experience
• —Maintain business records
• —Prevent fraud, misuse, or security incidents
• —Comply with applicable legal and regulatory obligations

If you provide your mobile phone number and consent to receive text messages from Content HQ Studios LLC, we may send you messages related to inquiries, appointments, bookings, customer support, service updates, reminders, follow-ups, and, where separately consented to, promotional or marketing communications.

We do not sell or share your SMS opt-in data, mobile information, or SMS consent with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, transferred, or shared with third parties for their own marketing or promotional purposes.

We may use service providers that help us operate our communications systems and deliver messages on our behalf. Such providers may process information solely as necessary to provide services to Content HQ Studios LLC and are not authorized by us to use SMS opt-in information for their own marketing purposes.

Message frequency may vary depending on your interactions with us and the services you request. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

We may share personal information with service providers that perform services on our behalf, including providers assisting with:

• —Website hosting
• —Customer relationship management
• —Appointment scheduling
• —Payment processing
• —Email and SMS communications
• —Analytics
• —Business operations and technical support

These providers may access information only as reasonably necessary to perform services for us and subject to applicable contractual and legal requirements.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, investigate fraud or misuse, or protect the safety of our customers or others.

As stated above, mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

Our website may use cookies, analytics tools, pixels, and similar technologies to understand website usage, improve performance, remember preferences, and measure marketing effectiveness.

You may be able to control certain cookies through your browser settings.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

We may retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce agreements.

You may contact us to request that we update or correct certain personal information we maintain about you.

You may unsubscribe from marketing emails by following the unsubscribe instructions contained in those communications.

For SMS communications, reply STOP to opt out. After opting out, you may receive a final message confirming your opt-out.

Our website or communications may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of third-party websites or services, and their respective privacy policies govern their collection and use of information.

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal requirements.

The updated version will be posted on our website with a revised effective date.

If you have questions about this Privacy Policy or our privacy practices, please contact:

Content HQ Studios LLC — Miami, Florida. Email: contenthqstudios@gmail.com. Phone: (305) 458-8839.